Shipping Policy

Order Processing

All orders are processed within 1–3 business days after payment is received.

Orders are not processed or shipped on weekends or public holidays.

Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Times

We currently ship to customers within the United States.

Estimated delivery times:

• Processing Time: 1–3 Business Days

• Shipping Time: 5–12 Business Days

• Total Estimated Delivery Time: 6–15 Business Days

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, customs processing, or other factors beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

Promotional offers and free shipping may be available on selected products or orders.

Tracking Information

Once your order has been shipped, you will receive a tracking number via email.

Please allow 24–72 hours for tracking information to update after shipment.

Incorrect Address Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided, please contact us immediately at:

Email: designhubfactory@gmail.com

We cannot guarantee changes once an order has been processed or shipped.

Lost or Delayed Shipments

If your order is significantly delayed or appears lost in transit, please contact us and we will work with the shipping carrier to resolve the issue.

Damaged Packages

If your package arrives damaged, please contact us within 7 days of delivery and include photographs of the damaged package and product.

Contact Us

If you have any questions regarding shipping, please contact:

Email: designhubfactory@gmail.com

Thank you for shopping with ZEDON.